Have you ever had this situation? Moments before I presented my speech on Creating a Culture of Service to the conference attendees at the Faith and Legal conference in Dallas last week, my PowerPoint crashed. I said a quick prayer and the AV person who had set this up an hour before, suddenly reappeared and quickly got it running.
I was praised for my presentation but it wasn't just me. The AV guy, the wait staff, the janitor, and my able assistant. They all made it possible. Without them the presentation wouldn't have happened.
So what does it take for you to close a deal? Do you do it all by your lonesome? Not likely. You have support staff don't you? Appreciate them? If not why not? If you don't know where to begin simply start by saying thank you. In a recent supervisory class that I conducted for the state of Washington, one of my participants said that he thanked his staff members at the end of every day.
I recommend offering heartfelt and sincere thanks. And saying it regularly.
The days of the lone ranger in service are over. Good service is a team effort. Make sure your team knows they are valued.
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